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Frequently Asked Questions
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Questions before ordering? Check here first!
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Q
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How much is my BarbieŽ worth?
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A
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This is a question of supply and demand. The best place to determine what people are willing to pay (and that really is the definition of what your item is worth) is to look it up on an auction site like eBay or Yahoo!.
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Q
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What is your return policy?
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A
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We want you to be happy with your purchase. If you receive the item, and decide that it's not what you expected, we will accept returns that are shipped within 3 days after your receipt.
- All items must be unopened (not removed from their box). In re-salable condition. Original packing material and shipping box must be used for return shipping. Please pack carefully.
- Any damage that may occur due to inadequate packing of the returned item(s)will be assessed with additional charges.
- Customer pays return postage.
- Outgoing shipping charges will not be refunded.
- No C.O.D.'s will be accepted.
- We pack with special care but we cannot guarantee or replace boxes.
- Crushed and/or damaged boxes that are specially priced are sold "as is" and are not eligible for returns, exchanges, and/or refunds.
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PRICES
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All prices are subject to change without notice.
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FOR ITEMS DAMAGED DURING SHIPPING
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Please contact our customer service.
Customer Service
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PAYMENT OPTIONS
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We accept credit cards and PayPal. PayPal purchases require you to sign into your PayPal account at www.paypal.com and then send payment to email address ctcc@coasttocoastcollectibles.com Purchases will be shipped once the payment is approved (usually within five business days).
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BARBIE SECONDARY MARKET BOX CONDITION
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Mint: No creases, dings, or wear.
Standard: This box contains a mint BarbieŽ but the box might have a small ding on the side of the plastic or wear at the corner(s). Condition would be described as very good to excellent.
Damaged: There is a crease in the box, scratch in the plastic, substantial dings or cracking in the plastic.
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INTERNATIONAL ORDERS
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We only ship to the United States.
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SHIPPING
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Allow 7-10 business days from the day you place your order to receive. Orders ship once Credit Cards have gone through the settlement process. PayPal orders ship within 3 days of payment. Priority Mail transit time is approximately 3 days.
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